Paid diagnostic — Adelaide, South Australia

The $495 Workflow Review

Sixty minutes of hard questions on the five areas where service businesses quietly leak time, leads, and money. A full written report and prioritised action plan by close of the next business day. A clear next step you can run yourself, or hand back to us to build. Adelaide based. Available across Australia.

Book the $495 Workflow Review Book a free discovery call first

Adelaide based. Available across Australia. Money back guarantee.

What we audit Adelaide based · orchestrator.company

Nº001 — What you get

What the Workflow Review actually delivers

The Australian small business consulting market is full of free assessments that exist to sell the consultant's preferred fix. The Workflow Review is the opposite. It is paid because the work is real. It exists to surface what is actually broken, ranked by commercial impact, so the owner can make an honest decision about what to fix next.

Built by an operator who has run the shifts, written the courses, done the trade work, and sat inside the kind of operationally messy small businesses PrizmaCore is built for. The review reads the operation the way someone with real workshop, hospitality, and service business experience reads it. Three outcomes every Workflow Review is held to.

A plain English picture of where your business is actually leaking

The Workflow Review starts by mapping current state. Not the version of the business that exists in the owner's head. The version that exists when the phones are ringing, the quotes are stacking up, and the job board is two weeks behind. We assess five operational areas in the 60 minute review session. Phone enquiry handling, quote and follow up, job visibility, handoffs between people and roles, and return work. The output is a written current state summary that names the friction points clearly, in plain language, without burying the useful insight under consultant jargon. Most owners read it back and recognise the operation immediately.

A prioritised action plan you can run yourself this week

Diagnostic reports that just identify problems are worth a fraction of what they cost. The Workflow Review delivers a prioritised action plan with the most useful fixes named first, ranked by urgency and realistic commercial value. The plan is practical, not aspirational. The fixes are sized to the team you actually have, not the team a consultant wishes you had. Most clients can action two or three of the highest impact recommendations themselves in the week after the report lands. The remaining items become the basis for any larger build, automation, or training engagement you choose to commission.

A clear path forward, whether you run it yourself or we build it

Every Workflow Review closes with a recommended next step. Four named paths are available after the review depending on what we find. Workflow Fix Sprint for one focused issue. Done For You Support for ongoing operational work. Build and Handover for a scoped system build with documentation. Advisory and Mentoring for hourly guidance if you want to run the work yourself with support. The review decides the route. You are never obligated to take any of them. The action plan is yours either way.

Who this is for

A good fit

Trades and workshops with admin pile up, quote backlog, and the owner answering the phones while jobs slip through the cracks.
Service businesses leaking jobs in the follow up window between quote sent and customer silence, where the recovery work could be systemised but has not been. Read why your quoting process is losing you jobs for the pattern this almost always follows.
Owner operators who feel the system itself is the bottleneck and want an outside operator to read the operation honestly before committing to a fix.
Teams between 1 and 15 people where the owner is still the connective tissue between sales, delivery, admin, and customer comms.
Businesses ready to stop running on memory and verbal handoffs and willing to action recommendations once they have them in writing.

Nº003 — Six steps

How it works

01
Free 20 minute discovery call
A free conversation, no commitment. We look at how work moves through your business, where the friction sits, and whether there is a clear case for a Workflow Review. If we are not a fit, we say so on the call.
02
Book the Workflow Review
Pay $495 AUD upfront. Lock in a 60 minute review call within the next one to two business weeks. Payment processed through Stripe. No ongoing commitment beyond the review itself.
03
The 60 minute review call
A structured working session covering the five operational areas. Phone enquiry handling. Quote and follow up. Job visibility. Handoffs between people, roles, and shifts. Return work and repeat customer mechanisms. We ask the hard questions. You answer honestly. We listen.
04
Written report delivered next business day
A full written PDF report lands in your inbox by close of the next business day. Current state summary, key issues identified with likely business impact, prioritised action plan, long term roadmap, and a recommended next step. Plain English. No consultant jargon.
05
Live readout call
A live one on one readout call to walk through the report, answer questions, and discuss the recommended next step. Optional but included in the fee.
06
The right next step
Based on what the review finds, four named implementation paths are available. Workflow Fix Sprint for one focused issue. Done For You Support for ongoing operational work. Build and Handover for a scoped system build. Advisory and Mentoring for hourly guidance. If implementation is the right move, it often connects to deeper workflow automation in Adelaide, business automation, AI consulting in Adelaide, or web development work. Quoted separately. You are never obligated to take any of them.

Nº004 — Tools and process

Tools and methodology

The Workflow Review is mostly a human diagnostic process wrapped around a focused tool stack. The tools and methodology that go into every review:

Five area audit framework

The structured diagnostic spine of every Workflow Review. Phone enquiry handling. Quote and follow up. Job visibility. Handoffs between people, roles, and shifts. Return work. The framework was refined across years of client work and exists because these five areas are where service businesses quietly lose the most money.

Operator interview methodology

A 60 minute structured conversation, not a generic intake form. The questions are designed to surface what the operator actually does versus what they think they do, where memory has replaced system, and where verbal handoffs have replaced documented process. Built on three decades of cumulative experience inside operationally messy small businesses.

Anthropic Claude

Used inside the review process for cross validation of recommendations, structural review of the action plan, and drafting support on the written report. Reasoning quality matters when the output is a commercial recommendation for a real business. Human review on every section before delivery.

Notion

The internal working layer. Review notes, observations, working drafts, and recommendation triage all live in Notion during the report production window. Source of truth for the final report.

Adobe InDesign

Premium report production where the format earns it. Standard reports ship as a clean PDF. Multi unit reviews and reports for larger operations get an InDesign treatment when the volume of findings justifies the production overhead.

Calendly

The booking layer for both the free discovery call and the paid Workflow Review. Handles scheduling, time zone management, and the confirmation flow without our team manually negotiating calendars over email.

Zoom and Google Meet

The review call layer. Either platform works depending on client preference. Recorded with consent so anything mentioned in the call but not captured in real time gets reflected accurately in the written report.

Stripe

Payment processing for the $495 fee. Standard secure checkout. No invoicing back and forth. Payment lands, the calendar slot locks in, the review proceeds.

Operator experience and trade background

The least technical and most useful item in the stack. Three and a half years inside a hospitality RTO. Twenty years cumulative in hospitality management. Four and a half years in mechanical and transmission work. Three plus years across other trade roles. The review reads the operation the way someone with real workshop, kitchen, and service business experience reads it.

Money back guarantee process

If you implement the review findings and they do not lift productivity or profit, you get 100 percent of your money back. No arguments. The guarantee exists because the work is real and the alignment of incentives matters. If the review does not earn its fee, we should not be paid for it.

Nº005 — What it costs

Pricing and engagement

One entry point. The right next step depends on what the review finds. The Workflow Review is the only product you commit to upfront. Everything after the review is scoped to the actual findings and quoted honestly. You are never locked in.

Entry point

The Workflow Review

A paid 60 minute diagnostic. The standard starting point for every PrizmaCore engagement.

$495

AUD

We examine your phone enquiry handling, quote flow, admin load, communication, and handover.
Written PDF report and prioritised action plan delivered by close of the next business day.
Live readout call.
Money back guarantee.

Not included in the $495

Implementation, tool configuration, SOP creation, and ongoing support. These follow the review as separate engagements when the work calls for them. Most clients action two or three of the prioritised recommendations themselves in the week after the report lands. The remaining items become the basis for any larger build, automation, or training engagement you choose to commission.

Book the Workflow Review Book a discovery call →

After the review

Project work

Workflow Fix Sprint

One defined operational issue, solved properly. Enquiry handling, quote follow up, admin flow, or another priority identified in the review.

From $1,500 AUD

Project work

Build and Handover

A scoped system or workflow, designed, built, tested, documented, and handed to your team for internal use.

From $2,500 AUD

Ongoing support

Done For You Support

Ongoing operational support, workflow refinement, automation, and practical implementation month after month.

From $1,000 AUD per month plus setup

Ongoing support

Advisory and Mentoring

Direct access to practical guidance for owners who want support without fully outsourcing the work.

$180 to $250 per hour

Money back guarantee

The truth is not always comfortable. But if you implement the Workflow Review findings and they do not lift productivity or profit, you get 100 percent of your money back. No arguments. The guarantee exists because the work is real, and we only take on a Workflow Review when we are confident it will surface something commercially useful.

Nº006 — Questions

Frequently asked questions

Straight answers, no jargon. Ask anything else on the call.

How long does the Workflow Review take?

Sixty minutes for the structured review call. The full written PDF report and prioritised action plan land in your inbox by close of the next business day. Total elapsed time from booking the call to receiving the report is usually two to three business days, depending on calendar availability. The optional live readout call follows once you have had time to read the report.

What if I do not like what the Workflow Review finds?

The truth is not always comfortable. But if you implement the review findings and they do not lift productivity or profit, you get 100 percent of your money back. No arguments. The guarantee exists because we only take on a Workflow Review when we are confident the work will surface something commercially useful. If it does not, we should not be paid for it.

Do you need access to my systems for the Workflow Review?

Not for the review itself. The review is a structured conversation and an outside operator pass. If we move into implementation after the review, system access becomes part of the work then. Sensitive data is what we are built to handle. Our long term goal is sovereign Australian AI compute so client data stays where it should. If you would rather learn the work yourself, one on one training and Advisory sessions are available.

Is the $495 deducted from a bigger engagement if I continue with PrizmaCore?

No. The review is its own product, priced honestly. It pays for itself in the recommendations you can action that same week. If you want done for you implementation after the review, we quote that separately. We do not bury the cost inside a larger engagement or pretend the diagnostic is free. The price is the price.

Will you actually fix things or just tell me what is wrong?

The review tells you what is broken and gives you the exact steps to fix the highest impact issues yourself. If you want it done for you, four named implementation paths are available after the review. Workflow Fix Sprint for one focused issue. Done For You Support for ongoing operational work. Build and Handover for a scoped system build. Advisory and Mentoring for hourly guidance. Implementation often connects to deeper agent orchestration or app development work when the build scope justifies it. You are never locked into anything.

Do I need to be in Adelaide to book a Workflow Review?

No. The Workflow Review runs over a 60 minute structured video call and works the same whether you are in Adelaide, Sydney, Brisbane, Perth, regional Australia, or further afield. Adelaide based clients can request an in person review when scheduling allows. The written report and readout call delivery is identical in every location.

What is the difference between the Workflow Review and a free discovery call?

The free 20 minute discovery call is a fit check. We learn enough about your business to know whether a Workflow Review will deliver useful findings, and we tell you honestly either way. The $495 Workflow Review is the paid diagnostic itself. Sixty minutes of structured questions across the five operational areas we audit, followed by a full written report and prioritised action plan delivered the next business day. Most clients run the free discovery call first, then book the review when it makes sense.

Why does the Workflow Review cost $495 when other consultants offer free assessments?

Free assessments are usually sales meetings dressed up as diagnostics. The consultant wants to find a problem they are already set up to fix, then sell you the fix. The Workflow Review is the opposite. It is paid because the work is real. You receive a structured 60 minute review, a full written PDF report, a prioritised action plan, and a live readout call regardless of whether you ever buy another hour from us. The $495 is what the work is worth on its own. If we built our living on free assessments, the assessments would be designed to sell, not to help. Ours are designed to help.

Ready to find out what is actually slowing your business down?

Free 20 minute discovery call. We make sure we are a fit. If we are, the $495 Workflow Review is the next step. If we are not, we say so on the call and recommend the right path forward instead.

Free discovery call — 20 minutes, no commitment
$495 Workflow Review — 60 min call + written report next business day
Money back guarantee — 100 percent refund if it does not lift productivity or profit
After the review — Fix Sprint, Done For You, Build and Handover, or Advisory

Nº007 — Book now Book the Workflow Review

60 minute structured review. Full written report by close of the next business day. Money back guarantee.

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$495Workflow Review

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