PrizmaCore
Real systems built around how you actually run, not generic SaaS plumbed into more SaaS. We audit where you are losing time, map the right automations, build them on your data, and hand them over with training. For Adelaide trades, workshops, and service businesses with too many balls in the air. See how this applies in our guide to workflow automation for trade businesses.
Workflow automation in Adelaide is often pitched as a Zapier subscription and a few connected apps. That works for hobby projects and side hustles. It does not work for businesses with real volume, multiple staff, and customers who notice when a handoff drops.
PrizmaCore builds automation around how you actually run. We start by auditing where time, leads, and money are leaking. We map the specific automations that close those gaps. We build them, test them on your real data, and hand them over with the documentation your team needs to run it without us. The result is fewer balls dropped, less admin drag, and a business that does not stop functioning the day you take a holiday.
A quote leaves your inbox. Forty eight hours of silence. Most Adelaide businesses do nothing and the lead goes cold. We build an automated message that lands at the right time with the quote PDF reattached and a one tap booking link to your calendar. Typical recovery sits between 10 and 15 percent of otherwise dead quotes. Wired into your CRM, your quoting tool, and your booking platform. You set the rules once and the system runs on its own.
Every minute you take to reply to a new enquiry costs you. We build the path so a form submission creates a CRM record, pings the operator on the right channel, and fires a personalised reply with a calendar link inside sixty seconds. The same logic handles missed calls, Facebook leads, and Google form submissions. Response time drops from hours to seconds. Most of the lift comes from showing up first.
You should not be the bottleneck. We build the job card automation, status dashboards, and customer notifications that keep everyone informed without you typing the same update twice. A new booking generates the job card, assigns the right tech by skill match, and texts the customer their technician name and ETA. Around forty minutes of admin saved per booking. Multiply that by your weekly volume and the build typically pays itself back inside a quarter.
Six steps, start to finish. No jargon, and nothing moves without you seeing it first.
We confirm whether workflow automation is the right shape of work for you right now. If a deeper AI consulting in Adelaide engagement or a broader business automation rollout makes more sense, we say so. No pitch.
The standard first paid step. A 60 minute review followed by a written report mapping where your business is losing time, leads, and money. Delivered the next business day. This is the audit that tells us what to automate, what to leave alone, and why.
From the Workflow Review we draft a clear list of every automation worth building, ranked by commercial impact. You see the scope, the tools, the expected time saving, and the estimated cost before any build work starts. No surprises.
We build the automations on your real data inside your real stack. Each workflow gets tested against the edge cases your team actually hits, not the demo version. You sign off on each automation before it goes live.
You and your team get walked through every workflow. How to operate it, how to spot a failure, and how to make small changes yourself. Documentation included. You own the system after handover.
Some clients run the system themselves from there. Others stay on a light retainer for new automations, model updates, and the small fixes that come up when third party apps push changes. Month to month. No lock in.
We work across whatever fits the brief. The tool is chosen for the job, not the other way around. The stack you will most often see inside a PrizmaCore workflow automation build:
Sovereign Australian AI compute is on our roadmap. Until that ships, automation data sits with the underlying providers we integrate, under their published data handling terms. We design every build with data sovereignty in mind so the move is straightforward when the time comes.
Our default low code automation layer. Fast to build, easy to hand over, broad native integration set across the tools most Adelaide SMBs already run.
Used when a workflow needs to be self hosted, kept inside Australian jurisdiction, or run at higher volume than Make is economical for.
Our default reasoning model when an automation needs judgment rather than rules. Triage, classification, draft generation, and any workflow where a human would normally have to think.
Default structured data layer when the client does not already have a CRM. Strong API, clean for lead pipelines, job records, and AI agents to read and write against.
The operational layer most engagements run on. SOPs, agent inputs, team dashboards, and the surface your staff actually open every morning.
Used where Make or n8n is overkill and the client is already inside the Zapier ecosystem. Fine for narrow single step automations. Not the right tool for multi step business workflows.
SMS, voice, and WhatsApp delivery for follow up automations, missed call recovery, and customer notifications. Reliable, cheap, and stays out of the way.
Where off the shelf does not fit. Direct integrations into your CRM, accounting system, ticketing platform, ServiceM8, Tradify, AroFlo, or any bespoke internal tool.
No retainer required. No lock in. You buy what you need. If we are not the right fit on the discovery call, we say so.
The 60 minute paid diagnostic. Written report and prioritised action plan by the next business day. Maps the operation before any automation cost is committed. Money back if implementation does not lift productivity or profit.
See the Workflow Review →Small scoped automations where the brief is clean and the integration set is tight. Quote follow up, missed call recovery, single trigger to single action workflows. Quoted directly after the discovery call.
Multiple connected workflows, CRM integration, conditional logic, team training, and documentation. The build most clients run after the Workflow Review identifies three to five high impact automations.
Larger multi phase rollouts quoted case by case after a discovery call. Pricing depends on the integration depth, the number of workflows, the volume your system needs to handle, and the training depth your team needs.
Ask us anything on the call. There are no silly questions.
We work across whatever fits the brief. Most builds blend Make.com or n8n as the automation layer, Airtable or your existing CRM as the data layer, and Anthropic Claude or another model when the workflow needs reasoning rather than rules. Twilio handles SMS. Notion handles the operational layer most engagements run on. The tool is chosen for the job, not the other way around.
Yes. Most workflow automation work is built to fit your existing tools, not replace them. ServiceM8, Tradify, AroFlo, HubSpot, Pipedrive, Zoho, Monday, Airtable, and most major CRMs all have native integrations or open APIs we can build against. We only recommend switching CRMs when the current tool is the actual problem, which is rare.
A focused single workflow build is usually one to two weeks from kickoff to handover. Multi-workflow builds with several integrations and edge cases run three to six weeks. Anything past that gets phased so you see something live every fortnight. Discovery and the Workflow Review sit ahead of the build window and add another one to two weeks depending on scheduling.
Yes, optional. Some clients hand off cleanly and run the system themselves. Others want us on a light retainer for changes, model updates, new automations, and the kind of small breakages that happen when third party apps push updates. There is no lock in. Support is month to month.
We are based in Adelaide. Local clients get on site work when it adds value, which is most often for the discovery and training stages. Everything else runs remotely so we can serve clients across Australia and globally. Adelaide gets the most attention because that is where we sit, not because remote clients are second class.
No. Zapier connects two apps when a trigger fires. That works for hobby projects and small one step jobs. Workflow automation as we build it is multi step, conditional, integrated with your CRM and data, monitored for failures, and documented so your team can run it. We use Make.com, n8n, custom code, and AI agents where they fit. Zapier is fine when it is the right tool, but pretending Zapier alone is a workflow system is how most SMB automation projects fall over inside ninety days.
Free 20 minute discovery call. We work out whether workflow automation is the right next move for your business, or whether a Workflow Review or AI consulting engagement is the better starting point. Honest fit assessment. No pitch.
Just a conversation.
Book a discovery call Or start with a Workflow Review ($495) →